Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Vermola. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Time
After your order has been processed, delivery typically takes 5–18 business days depending on your location and carrier availability.
Estimated delivery times are provided as guidelines and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 72 hours for tracking updates to appear after shipment.
Shipping Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
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Carrier disruptions
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Weather conditions
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Customs processing
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High shipping volumes
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Other circumstances beyond our control
Vermola is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package is returned or lost, additional shipping fees may apply.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us as soon as possible.
Include your order number and any relevant photos so our team can assist you.
Contact Us
For shipping-related questions, please contact:
Email: vermolasupport@proton.me
Vermola
United States