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Have questions about sizing, shipping, or your order? Contact us and we’ll respond within 24–48 hours

vermola@proton.me

Vermola CozySteps™ – FAQ

Are Vermola CozySteps waterproof?

Yes! The outer material is water-resistant and designed to keep your feet dry in rain, snow, and wet conditions

Are they warm enough for winter?

Absolutely. The soft inner lining helps trap heat and keep your feet cozy during cold days.

Can I wear them outside?

Yes! They feature a durable, non-slip sole made for outdoor walks, errands, and everyday wear.

Do they run true to size?

Yes, we recommend ordering your regular size. If you’re between sizes, consider sizing up for a more relaxed fit.

Are they comfortable for all-day wear?

Definitely. They’re lightweight, cushioned, and designed for long-lasting comfort.

How long does shipping take?

Orders are processed quickly and delivered within standard U.S. shipping times. You’ll receive tracking once your order ships.

What if they don’t fit me?

No worries! We offer a 30-day return policy. If they’re not the perfect fit, you can request a return hassle-free.

What is your return policy?

Returns are accepted within 14 days of receiving your order. Products must be unworn and with all tags intact.